AI for mobile & field service
Hand AI the operation.
loTouch is an AI operating system that runs a mobile or field service business — scheduling, dispatch, messaging, billing, payroll, even hiring — tuned to your standards. You run the company. The AI runs the operation.
The synthesis
You set the standards. AI runs the business.
For years the choice was white-glove (someone runs it for you, at a price) or low-touch (you run it yourself, on a stack of point apps). loTouch resolves the tension: you set the standards once — your service area, pricing, rules and policies — and the AI runs the operation every day. The result is white-glove quality at low-touch effort.
AI-run operations
The everyday work, run by AI
The operational loop that used to take a back office now runs itself, against the rules you set — and the AI surfaces only the decisions worth your attention.
Scheduling
Bookings land against real availability and your rules — buffers, territories, cancellation windows.
Dispatch & routing
The nearest qualified provider gets the job; routes stay dense and windshield time stays low.
Messaging
Confirmations, on-my-way notices, reminders and receipts go out at every step — automatically.
Front desk
A 24/7 AI front desk answers, books and reschedules so nobody calls your office to ask where the tech is.
Billing
The delivered job becomes the invoice and the card-on-file charge — no month-end reconciliation.
Payroll
Tracked hours and completed jobs drive the provider payout. One source of truth, no spreadsheets.
The intelligence layer
It doesn't just run the work. It tells you how to grow.
Underneath the operation, loTouch's AI watches your data and surfaces the smart moves — ranked by impact, right in your dashboard. It does four things no point app does together: predicts which customers are about to churn and drafts the save offer, grows lifetime value with tuned repeat-booking nudges, finds underserved neighbourhoods and generates the landing pages to win them, and hires through a built-in ATS. The AI surfaces, recommends and drafts; you approve.
Predict churn
Catch churn before it happens.
loTouch watches every account and flags the ones drifting toward churn before they cancel — with the save offer already drafted.
The model scores each customer on the quiet signals: skipped visits, booking frequency falling, a card that declined, texts going unopened. At-risk accounts surface in your churn radar ranked by the lifetime value at stake, each with a recommended action — a loyalty credit, a free reschedule, a personal call — and a message drafted in your brand voice. You approve and send.
Grow LTV · Accelerate acquisition
Grow the customers you have. Win the ones you're missing.
The AI lifts lifetime value on your existing base and points you at the demand you're not capturing yet.
- Lifetime value. Repeat-booking nudges and upsells tuned to what actually moves LTV — average value up 12%, with the next cohort to extend it to already identified.
- Acquisition. It maps rising local demand against where you actually operate, finds the underserved neighbourhoods, and generates the ranking landing pages to capture them — lead lift estimated up front.
Hire with a built-in ATS
Recruit and screen — your #1 pain, answered.
Finding staff is the hardest problem in field service. loTouch includes an applicant tracking system that runs it for you.
Post a role and the AI parses every resume, screens applicants against your qualifications, certifications and service area, and ranks them by fit — then schedules the interviews overnight. You wake up to a pipeline: strong matches shortlisted, weak ones filtered, the best already booked. Hiring stops being a side project and becomes part of the operation the AI runs.
Or hand AI the whole operation.
Keep humans in the loop on the decisions that matter to you — or, if you want the whole business run on AI, it can do it all. The standards stay yours; how much you delegate is your call.
Proven in production
The engine behind loTouch has been running Rockstar Music Central for years
Google page 1
for region + instrument searches across the GTA
$0.90 avg CPC
across 14.6K impressions of supporting paid search
One system
from search result to teacher payroll
FAQ
Questions operators ask about AI
Can AI run my service business?
Yes. loTouch is an AI operating system for mobile and field service businesses. You set the standards once — your service area, pricing, scheduling rules, cancellation policy, payroll — and the AI runs the operation day to day: it schedules and dispatches jobs, routes the nearest qualified provider, messages customers, raises invoices, takes payment and runs payroll. You stay in control of the rules; the AI executes them, and surfaces the decisions worth your attention. If you want it to, you can hand the whole operation to the AI.
What can AI automate for a field service business?
loTouch's AI automates the full operational loop: scheduling, dispatch and route optimization, customer messaging (booking confirmations, on-my-way notices, reminders and receipts), a 24/7 front desk, invoicing, card-on-file payments and provider payroll. On top of that, an intelligence layer watches your data and recommends actions — flagging customers at risk of churning with a drafted win-back, growing lifetime value with repeat-booking nudges, finding underserved neighbourhoods and generating landing pages to win them, and screening job applicants through a built-in ATS.
How much does AI service-business software cost?
loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.
Does the AI replace my staff?
Only as far as you want it to. loTouch is built so AI runs the operation — the scheduling, dispatch, messaging, billing and payroll that used to eat your team's day — and surfaces smart recommendations in your dashboard for you to approve. Most operators use it to run lean and let their people focus on the work and the customer. If you want the whole business run on AI, it can do it all; if you'd rather keep humans in the loop on key decisions, the AI recommends and you decide.
Get started
Tell us about your operation
- 1
Tell us about your operation
Two minutes in the form below — team size, regions, what you run on today.
- 2
See it on your own use case
A walkthrough call, not a sales script.
- 3
Get a scoped proposal
Within days, not months.
- Proven in production — runs a real multi-region business today
- Google page-1 results behind the case study
- A human replies within one business day