AI Appliance Repair Software — Scheduling, Dispatch & Routing

The diagnosis visit closes with the part on order, and the job stays open and linked to it. When the part arrives, the return visit books against the customer's availability automatically — the job that usually dies in a technician's memory gets finished and billed.

Yes. Each technician's record carries brand authorizations and skills — sealed systems, gas appliances, specific manufacturers — and each job type declares what it needs. Dispatch only offers a job to technicians qualified to complete it on the first return visit.

Yes. Warranty jobs carry their claim reference and authorized labour rates, schedule alongside retail work, and bill to the manufacturer's account instead of the homeowner. Retail and warranty revenue stay cleanly separated — and both sync to QuickBooks.

The technician builds the repair quote on-site with parts and labour, and the customer approves digitally on the spot — or declines, in which case the diagnostic fee bills per your policy. Either way the visit closes financially before the technician leaves the kitchen.

Yes. loTouch is AI software for appliance repair companies: you set the standards once — your service area, pricing, scheduling rules, cancellation policy and payroll — and the AI runs the operation day to day. It books and schedules jobs against real availability, dispatches the nearest qualified technician, messages customers, raises invoices, takes card-on-file payment and runs technician payroll. You stay in control of the rules; the AI executes them and surfaces the decisions worth your attention.

loTouch's AI automates the full operational loop for appliance repair companies: online booking, route-optimized scheduling and dispatch, customer messaging, a 24/7 front desk, invoicing, card-on-file payments and technician payroll — all from one record. On top of that, an intelligence layer watches your data and surfaces the smart moves — flagging customers at risk of churning with a drafted win-back, growing lifetime value with repeat-booking nudges, finding underserved neighbourhoods to win, and screening job applicants through a built-in ATS. The AI surfaces and drafts; you approve.

Mobile appliance repair companies use loTouch — appliance repair management software that combines online booking, route-optimized scheduling and dispatch software in one platform. Because the team travels to the customer, loTouch assigns the nearest qualified technician, keeps routes dense, and turns every completed job into an invoice, a card-on-file payment and technician payroll from the same record.

loTouch pricing is public, not hidden behind a sales call: implementation from $3,500 one-time and a platform license from $400/mo, plus $40 per technician per month — office seats and end customers are free. Most appliance repair companies land at roughly 1.5–2.2% of annual revenue all-in. See the full model and an instant estimator at lotouch.ca/pricing.

Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.

loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.