HVAC
Survive the first heat wave — and profit from every season after
HVAC demand arrives like weather, because it is weather: the first 30-degree day buries the phones, the first cold snap does it again, and in between, maintenance contracts quietly carry the business. loTouch absorbs the spikes with priority routing, keeps contract visits filling the shoulder seasons, and ties every job — emergency, install or tune-up — to parts, follow-ups and payment in one record.
What does hvac business software do?
HVAC business software absorbs weather-driven demand spikes with priority dispatch, schedules maintenance-contract visits into slow shoulder seasons automatically, holds parts-pending follow-ups open until booked, and ties every job to billing and technician pay in one record. loTouch adds generated landing pages for AC and furnace searches across every area you serve.
Sound familiar?
The problems eating your margin
The first heat wave triples call volume overnight
Every no-cool call wants a technician today, and your dispatcher is triaging on sticky notes. loTouch ranks the board by your rules — contract customers first, vulnerable households flagged, nearest qualified tech assigned — and quotes honest arrival windows automatically.
Maintenance contracts sold, then forgotten
Customers pay for two visits a year and get one apologetic call in November. loTouch schedules contract visits into the slow shoulder weeks automatically, keeping trucks busy in October and customers feeling the value they paid for.
The part arrives, the follow-up never gets booked
A diagnosis visit ends with 'we'll call you when the part is in' — and three weeks later an angry customer calls you. loTouch holds the open job, links it to the part, and books the return visit the moment you mark it received.
Curious what drive time costs you? Try the calculator — preset for HVAC→
The loTouch effect
What changes with loTouch
Rank where the no-cool searches happen
loTouch generates pages for 'AC repair', 'furnace repair' and 'heat pump installation' across every area you serve — capturing the demand spike on your own brand instead of bidding against it on a lead platform.
A technician app with the whole equipment story
Each job card carries the home's equipment, model and serial, service history and photos; techs close jobs with readings and recommendations that flow straight to the customer and to your upsell pipeline.
Contracts, calls and installs in one billing loop
Repair visits charge the customer the moment the tech closes the job, maintenance plans bill on their cycle, installs handle deposits and balances — and technician pay, including performance incentives, comes off the same delivered-job records.
Your customers book, track and pay in your branded app.
Comparing options? loTouch vs ServiceTitan→
Proven in production
The engine behind loTouch has been running Rockstar Music Central for years
Google page 1
for region + instrument searches across the GTA
$0.90 avg CPC
across 14.6K impressions of supporting paid search
One system
from search result to teacher payroll
FAQ
Questions HVAC companies ask us
How does loTouch handle demand spikes during extreme weather?
The dispatch board ranks open calls by your priority rules — maintenance-plan members first, health-sensitive situations flagged, then by proximity to available qualified techs. Customers get realistic arrival windows by SMS, and reflows happen automatically as the day moves.
Can it run our maintenance agreement program?
Yes. Plans define visit frequency, included services and member pricing; visits auto-schedule into your slower weeks; renewals bill on cycle and lapse warnings fire before a member quietly expires. Plan members get the priority treatment they were sold.
How are follow-up visits and parts tracked?
A diagnosis that ends with 'we'll order the part' stays open as a pending follow-up instead of closing out. When you mark the part received, the return visit books against the customer's availability automatically — no open jobs dying in a technician's memory or a paper folder.
Does it support both residential service and installation work?
Yes. Short service calls route dynamically through the day, while installs hold protected multi-hour blocks for the assigned crew. Quotes for replacements come out of the diagnosis visit digitally, so the tune-up that finds a dying furnace converts to an install in the same record.
Does loTouch sync with QuickBooks?
Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.
How does loTouch pricing work?
loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.
Coverage
Available everywhere you operate
Local landing pages, local scheduling, local routing — wherever your teams work.
Canada
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Tell us about your HVAC operation
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Tell us about your operation
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Within days, not months.
- Proven in production — runs a real multi-region business today
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