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loTouch

AI for HVAC

AI HVAC Software

Survive the first heat wave — and profit from every season after

HVAC demand arrives like weather, because it is weather: the first 30-degree day buries the phones, the first cold snap does it again, and in between, maintenance contracts quietly carry the business. loTouch absorbs the spikes with priority routing, keeps contract visits filling the shoulder seasons, and ties every job — emergency, install or tune-up — to parts, follow-ups and payment in one record.

HVAC technicians servicing rooftop air-conditioning units and ductwork

What does hvac business software do?

HVAC business software absorbs weather-driven demand spikes with priority dispatch, schedules maintenance-contract visits into slow shoulder seasons automatically, holds parts-pending follow-ups open until booked, and ties every job to billing and technician pay in one record. loTouch adds generated landing pages for AC and furnace searches across every area you serve.

Sound familiar?

The problems eating your margin

The first heat wave triples call volume overnight

Every no-cool call wants a technician today, and your dispatcher is triaging on sticky notes. loTouch ranks the board by your rules — contract customers first, vulnerable households flagged, nearest qualified tech assigned — and quotes honest arrival windows automatically.

Maintenance contracts sold, then forgotten

Customers pay for two visits a year and get one apologetic call in November. loTouch schedules contract visits into the slow shoulder weeks automatically, keeping trucks busy in October and customers feeling the value they paid for.

The part arrives, the follow-up never gets booked

A diagnosis visit ends with 'we'll call you when the part is in' — and three weeks later an angry customer calls you. loTouch holds the open job, links it to the part, and books the return visit the moment you mark it received.

Curious what drive time costs you? Try the calculator — preset for HVAC

How it works

How loTouch works for HVAC

loTouch is the HVAC management software that runs your whole operation as one closed loop. The booking software puts real availability online so customers book and pay against your team's actual schedule, while the scheduling software and dispatch software assign the right technician to every job by your rules. Because your team comes to the customer, route optimization clusters each day's work by neighbourhood so drive time stops eating your margin. Every completed job flows straight to invoicing, payments and payroll from a single record — no spreadsheets, no month-end reconciliation.

See transparent pricing and estimate your total for HVAC

The loTouch effect

What changes with loTouch

Rank where the no-cool searches happen

loTouch generates pages for 'AC repair', 'furnace repair' and 'heat pump installation' across every area you serve — capturing the demand spike on your own brand instead of bidding against it on a lead platform.

A technician app with the whole equipment story

Each job card carries the home's equipment, model and serial, service history and photos; techs close jobs with readings and recommendations that flow straight to the customer and to your upsell pipeline.

Contracts, calls and installs in one billing loop

Repair visits charge the customer the moment the tech closes the job, maintenance plans bill on their cycle, installs handle deposits and balances — and technician pay, including performance incentives, comes off the same delivered-job records.

The branded client app: a customer tracks their upcoming visit live, views photo-proof reports and pays automatically

Your customers book, track and pay in your branded app.

Comparing options? loTouch vs ServiceTitan

The intelligence layer

Intelligence layer for HVAC

AI running an HVAC business means the first heat wave's call surge ranks itself by your rules — contract members first, nearest qualified tech assigned — maintenance visits auto-schedule into the slow shoulder weeks, and a parts-pending follow-up books the moment you mark the part received. Underneath, it watches your maintenance agreements and tune-up customers for lapse risk and surfaces the renewals to save before they expire, with the message drafted — so the recurring base that carries you between weather spikes keeps renewing.

See how the AI works →

Predict churn

Catch a leaving customer before they go.

When a maintenance-plan member is about to lapse, or a tune-up customer skips their seasonal visit, loTouch's churn radar flags the account before they cancel — with the win-back offer already drafted in your voice.

The intelligence layer scores every customer on the quiet signals — skipped visits, frequency falling off, a card that declined — and ranks at-risk accounts by the lifetime value at stake, each with a recommended save and a message drafted ready to send. The AI surfaces and drafts; you approve.

loTouch churn radar for HVAC companies: a ranked table of at-risk customers with AI-detected signals and a drafted win-back action ready to approve

Hire with a built-in ATS

Finding HVAC technicians is the hard part.

The built-in ATS posts the role, AI screens every applicant overnight, and surfaces the strong matches ranked by fit and drive time — so you wake up to a shortlist, not an inbox.

Post an opening and the AI parses every resume, screens applicants against the qualifications, certifications and service area that matter for HVAC companies, ranks them by fit, and books the interviews. Hiring HVAC technicians stops being a side project and becomes part of the operation the AI runs.

loTouch hiring pipeline for HVAC companies: an AI banner reporting it screened applicants overnight and surfaced strong matches, beside a kanban of candidate cards showing AI match scores, certifications and distance

Proven in production

The engine behind loTouch has been running Rockstar Music Central for years

Google page 1

for region + instrument searches across the GTA

$0.90 avg CPC

across 14.6K impressions of supporting paid search

One system

from search result to teacher payroll

Read the case study

FAQ

Questions HVAC companies ask us

How does loTouch handle demand spikes during extreme weather?

The dispatch board ranks open calls by your priority rules — maintenance-plan members first, health-sensitive situations flagged, then by proximity to available qualified techs. Customers get realistic arrival windows by SMS, and reflows happen automatically as the day moves.

Can it run our maintenance agreement program?

Yes. Plans define visit frequency, included services and member pricing; visits auto-schedule into your slower weeks; renewals bill on cycle and lapse warnings fire before a member quietly expires. Plan members get the priority treatment they were sold.

How are follow-up visits and parts tracked?

A diagnosis that ends with 'we'll order the part' stays open as a pending follow-up instead of closing out. When you mark the part received, the return visit books against the customer's availability automatically — no open jobs dying in a technician's memory or a paper folder.

Does it support both residential service and installation work?

Yes. Short service calls route dynamically through the day, while installs hold protected multi-hour blocks for the assigned crew. Quotes for replacements come out of the diagnosis visit digitally, so the tune-up that finds a dying furnace converts to an install in the same record.

Can AI run my hvac business?

Yes. loTouch is AI software for HVAC companies: you set the standards once — your service area, pricing, scheduling rules, cancellation policy and payroll — and the AI runs the operation day to day. It books and schedules jobs against real availability, dispatches the nearest qualified technician, messages customers, raises invoices, takes card-on-file payment and runs technician payroll. You stay in control of the rules; the AI executes them and surfaces the decisions worth your attention.

What does AI automate for HVAC companies?

loTouch's AI automates the full operational loop for HVAC companies: online booking, route-optimized scheduling and dispatch, customer messaging, a 24/7 front desk, invoicing, card-on-file payments and technician payroll — all from one record. On top of that, an intelligence layer watches your data and surfaces the smart moves — flagging customers at risk of churning with a drafted win-back, growing lifetime value with repeat-booking nudges, finding underserved neighbourhoods to win, and screening job applicants through a built-in ATS. The AI surfaces and drafts; you approve.

What software do mobile HVAC companies use to manage scheduling?

Mobile HVAC companies use loTouch — HVAC management software that combines online booking, route-optimized scheduling and dispatch software in one platform. Because the team travels to the customer, loTouch assigns the nearest qualified technician, keeps routes dense, and turns every completed job into an invoice, a card-on-file payment and technician payroll from the same record.

How much does hvac software cost?

loTouch pricing is public, not hidden behind a sales call: implementation from $3,500 one-time and a platform license from $400/mo, plus $40 per technician per month — office seats and end customers are free. Most HVAC companies land at roughly 1.5–2.2% of annual revenue all-in. See the full model and an instant estimator at lotouch.ca/pricing.

Does loTouch sync with QuickBooks?

Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.

How does loTouch pricing work?

loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.

Coverage

Available everywhere you operate

Local landing pages, local scheduling, local routing — wherever your teams work.

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  • Proven in production — runs a real multi-region business today
  • Google page-1 results behind the case study
  • A human replies within one business day