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loTouch

Garage Doors & Locksmiths

The 4am lockout already knows who's closest

Lockouts and snapped garage-door springs don't book ahead — whoever gets a real human to the door first wins the job, and the job pays some of the highest tickets in home services. loTouch routes every emergency to the nearest available technician with live GPS, keeps scheduled installs from being cannibalized by urgent calls, and closes high-ticket quotes at the door with digital approval.

Door technician kneeling with a drill to fit a heavy steel door into its frame

What does garage doors & locksmiths business software do?

Garage door and locksmith software dispatches the nearest available technician to every lockout and snapped-spring emergency, schedules installs around the urgent work, quotes high-ticket jobs on-site with digital approval, and takes card payment at the door. loTouch adds generated landing pages per service and neighbourhood, so the 4am 'locksmith near me' search reaches your company first.

Sound familiar?

The problems eating your margin

Speed-to-door decides who gets paid

The customer locked out at 4am calls three companies and goes with whoever commits first. loTouch sees every technician's live location and routes the call to whoever can genuinely arrive soonest — with an arrival window the customer watches in real time.

Emergencies eat the install schedule

Pulling a tech off a double-door install for a lockout burns the highest-value booking of the week. Emergency calls route to available techs first, and when an install must give way, the displaced work reflows and the customer is told automatically.

High tickets quoted verbally, collected eventually

A $1,900 spring-and-opener job agreed in a driveway has a way of shrinking by invoice time. Quotes are built in the app on-site, approved on the customer's screen, and charged card-on-file or tap the moment the work is done.

Curious what drive time costs you? Try the calculator — preset for garage door and locksmith

The loTouch effect

What changes with loTouch

Own the searches that can't wait

Generated landing pages per service and neighbourhood — 'emergency locksmith', 'garage door spring repair', 'smart lock installation' — ranking when someone is standing in the cold searching.

A technician app built for both kinds of day

Emergency calls drop into the route in real time; scheduled installs hold protected blocks; every job carries gate codes, hardware specs and door history — with photo proof on completion.

Quote to card-tap in one record

On-site quotes convert to work orders to invoices without re-keying, payment happens at the door, and technician pay — hourly or commission — derives from the same closed jobs.

The branded client app: a customer tracks their upcoming visit live, views photo-proof reports and pays automatically

Your customers book, track and pay in your branded app.

Comparing options? loTouch vs Workiz

Proven in production

The engine behind loTouch has been running Rockstar Music Central for years

Google page 1

for region + instrument searches across the GTA

$0.90 avg CPC

across 14.6K impressions of supporting paid search

One system

from search result to teacher payroll

Read the case study

FAQ

Questions garage door and locksmith companies ask us

How fast can a customer see who's coming?

The moment dispatch assigns the job, the customer gets a text with the technician's name and a live arrival window — the same GPS view your dispatcher has. For a 4am lockout, that visible countdown is usually the difference between winning the call and being shopped.

Can emergency and scheduled work share the same team?

Yes — that's the business. Installs and scheduled repairs hold protected blocks, emergencies route to whoever is genuinely free and nearest, and when something must give way, loTouch reflows the displaced booking and notifies the customer with a new time automatically.

How are customer keys and codes kept secure?

Entry codes, master-key records and lock specifications live encrypted on the customer record, visible only to the technician assigned that day. Access is logged, and when staff leave, their visibility ends immediately — which is exactly what commercial accounts ask about.

What about payment on big-ticket jobs?

The quote the customer approved on-site becomes the invoice — card-on-file, tap at the door, or deposit-and-balance for installs. Nothing depends on a cheque in the mail, and every payment reconciles back to the job that earned it automatically.

Does loTouch sync with QuickBooks?

Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.

How does loTouch pricing work?

loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.

Coverage

Available everywhere you operate

Local landing pages, local scheduling, local routing — wherever your teams work.

Get started

Tell us about your garage door and locksmith operation

  1. 1

    Tell us about your operation

    Two minutes in the form below — team size, regions, what you run on today.

  2. 2

    See it on your own use case

    A walkthrough call, not a sales script.

  3. 3

    Get a scoped proposal

    Within days, not months.

No spam, no sales sequence — a human reads this and replies within one business day.

  • Proven in production — runs a real multi-region business today
  • Google page-1 results behind the case study
  • A human replies within one business day