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loTouch

AI for Plumbing

AI Plumbing Software — Dispatch, Scheduling & Route Optimization

Nearest qualified plumber on every job — emergency or booked

Plumbing runs on two clocks: the burst pipe that needs the nearest licensed plumber in the next hour, and the booked work that pays the bills between emergencies. loTouch wins you the local search ('emergency plumber' plus every neighbourhood you cover), dispatches by proximity and qualification, and carries each job from quote to paid invoice in one record.

Plumber tightening the drain trap under a kitchen sink

What does plumbing business software do?

Plumbing business software dispatches the nearest licensed plumber to every emergency, reflows the booked jobs that displacement affects, and carries each job from on-site quote to digital approval to paid invoice in one record. loTouch adds generated landing pages per service and neighbourhood, so homeowners searching 'plumber near me' find your company instead of a lead marketplace.

Sound familiar?

The problems eating your margin

Emergency calls dispatched by gut feel

A flooded basement on the east side and your dispatcher sends whoever answers first — who's 40 minutes away. loTouch sees every plumber's live location, current job and qualifications, and routes the emergency to whoever can genuinely get there fastest.

Emergencies blow up the booked schedule

Pulling a plumber off a scheduled re-pipe for an urgent call means a second customer gets burned. loTouch reflows the displaced bookings, slots them into real gaps, and notifies those customers with new times — automatically, before they call you.

Quotes that die between the visit and the paperwork

The plumber quotes $1,400 at the kitchen table, then the estimate sits unsent for four days while the customer gets two other prices. Quotes are built and sent from the app on-site, approved digitally, and convert straight to a scheduled job and final invoice.

Curious what drive time costs you? Try the calculator — preset for plumbing

How it works

How loTouch works for Plumbing

loTouch is the plumbing management software that runs both clocks — the burst pipe that needs the nearest licensed plumber now, and the booked work that pays between emergencies. The dispatch software sees every plumber's live location and qualifications and routes the emergency to whoever can genuinely get there fastest, while the scheduling software reflows the displaced bookings and notifies those customers automatically. Route optimization keeps the booked day dense as plumbers travel to each home, and the booking software ranks your brand for 'plumber near me' instead of renting leads. On-site quotes get digital approval and convert to a paid invoice before the truck leaves the driveway — quote-to-cash in one record.

See transparent pricing and estimate your total for plumbing

The loTouch effect

What changes with loTouch

Own 'plumber near me' for every area you serve

Generated landing pages per neighbourhood and service — drain cleaning, water heaters, emergency plumbing — putting your brand on page one where homeowners search, instead of paying a marketplace per lead.

A plumber app built for the truck

Jobs in route order, customer and site history, photos before and after, quote and invoice tools on-site — and the customer gets an 'on the way' text with an arrival window automatically.

Quote-to-cash in one unbroken record

The approved quote becomes the work order becomes the invoice — card payment taken on the spot — and the same record drives the plumber's pay, hourly or commission, with no re-keying.

The branded client app: a customer tracks their upcoming visit live, views photo-proof reports and pays automatically

Your customers book, track and pay in your branded app.

Comparing options? loTouch vs ServiceTitan

The intelligence layer

Intelligence layer for Plumbing

AI running a plumbing business means an emergency routes to the nearest qualified plumber by live location, the booked jobs that displacement affects reflow and re-notify themselves, and an on-site quote converts to a paid invoice before the truck leaves. Underneath, it mines your customer base for reactivation — the household served once and never since, the water heater now past its lifespan — and surfaces a maintenance or check-up nudge drafted in your voice, turning one-time calls into repeat revenue.

See how the AI works →

Predict churn

Catch a leaving customer before they go.

When a customer you served once hasn't been back in 14 months despite aging fixtures, loTouch's churn radar flags the account before they cancel — with the win-back offer already drafted in your voice.

The intelligence layer scores every customer on the quiet signals — skipped visits, frequency falling off, a card that declined — and ranks at-risk accounts by the lifetime value at stake, each with a recommended save and a message drafted ready to send. The AI surfaces and drafts; you approve.

loTouch churn radar for plumbing companies: a ranked table of at-risk customers with AI-detected signals and a drafted win-back action ready to approve

Hire with a built-in ATS

Finding licensed plumbers is the hard part.

The built-in ATS posts the role, AI screens every applicant overnight, and surfaces the strong matches ranked by fit and drive time — so you wake up to a shortlist, not an inbox.

Post an opening and the AI parses every resume, screens applicants against the qualifications, certifications and service area that matter for plumbing companies, ranks them by fit, and books the interviews. Hiring licensed plumbers stops being a side project and becomes part of the operation the AI runs.

loTouch hiring pipeline for plumbing companies: an AI banner reporting it screened applicants overnight and surfaced strong matches, beside a kanban of candidate cards showing AI match scores, certifications and distance

Proven in production

The engine behind loTouch has been running Rockstar Music Central for years

Google page 1

for region + instrument searches across the GTA

$0.90 avg CPC

across 14.6K impressions of supporting paid search

One system

from search result to teacher payroll

Read the case study

FAQ

Questions plumbing companies ask us

How does loTouch prioritize emergencies against booked jobs?

You define the priority rules once. An emergency is routed to the nearest qualified plumber, and any bookings that displacement affects are reflowed into real gaps and re-confirmed with those customers automatically — your dispatcher approves rather than rebuilds.

Can plumbers quote and invoice from the job site?

Yes. The plumber builds the quote in the app at the house, the customer approves on screen or by link, and on completion the same record produces the invoice and takes card payment — the job closes financially before the truck leaves the driveway.

Why not just buy leads from a marketplace?

Marketplace leads are rented demand: you pay per lead, compete on price against four other plumbers, and the platform owns the customer. loTouch builds your own ranking pages for every area and service, so the demand, the brand and the repeat customer are yours.

Does it handle licensing and qualification matching?

Yes. Each plumber's record carries licences, certifications and skills — gas fitting, backflow, hydronic — and jobs requiring a credential only dispatch to plumbers who hold it. You stop relying on the dispatcher remembering who can legally do what.

Can AI run my plumbing business?

Yes. loTouch is AI software for plumbing companies: you set the standards once — your service area, pricing, scheduling rules, cancellation policy and payroll — and the AI runs the operation day to day. It books and schedules jobs against real availability, dispatches the nearest qualified plumber, messages customers, raises invoices, takes card-on-file payment and runs plumber payroll. You stay in control of the rules; the AI executes them and surfaces the decisions worth your attention.

What does AI automate for plumbing companies?

loTouch's AI automates the full operational loop for plumbing companies: online booking, route-optimized scheduling and dispatch, customer messaging, a 24/7 front desk, invoicing, card-on-file payments and plumber payroll — all from one record. On top of that, an intelligence layer watches your data and surfaces the smart moves — flagging customers at risk of churning with a drafted win-back, growing lifetime value with repeat-booking nudges, finding underserved neighbourhoods to win, and screening job applicants through a built-in ATS. The AI surfaces and drafts; you approve.

What software do mobile plumbing companies use to manage scheduling?

Mobile plumbing companies use loTouch — plumbing management software that combines online booking, route-optimized scheduling and dispatch software in one platform. Because the team travels to the customer, loTouch assigns the nearest qualified plumber, keeps routes dense, and turns every completed job into an invoice, a card-on-file payment and plumber payroll from the same record.

How much does plumbing software cost?

loTouch pricing is public, not hidden behind a sales call: implementation from $3,500 one-time and a platform license from $400/mo, plus $40 per plumber per month — office seats and end customers are free. Most plumbing companies land at roughly 1.5–2.2% of annual revenue all-in. See the full model and an instant estimator at lotouch.ca/pricing.

Does loTouch sync with QuickBooks?

Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.

How does loTouch pricing work?

loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.

Coverage

Available everywhere you operate

Local landing pages, local scheduling, local routing — wherever your teams work.

Get started

Tell us about your plumbing operation

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    Tell us about your operation

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  2. 2

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    Get a scoped proposal

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  • Proven in production — runs a real multi-region business today
  • Google page-1 results behind the case study
  • A human replies within one business day