Plumbing
Nearest qualified plumber on every job — emergency or booked
Plumbing runs on two clocks: the burst pipe that needs the nearest licensed plumber in the next hour, and the booked work that pays the bills between emergencies. loTouch wins you the local search ('emergency plumber' plus every neighbourhood you cover), dispatches by proximity and qualification, and carries each job from quote to paid invoice in one record.
What does plumbing business software do?
Plumbing business software dispatches the nearest licensed plumber to every emergency, reflows the booked jobs that displacement affects, and carries each job from on-site quote to digital approval to paid invoice in one record. loTouch adds generated landing pages per service and neighbourhood, so homeowners searching 'plumber near me' find your company instead of a lead marketplace.
Sound familiar?
The problems eating your margin
Emergency calls dispatched by gut feel
A flooded basement on the east side and your dispatcher sends whoever answers first — who's 40 minutes away. loTouch sees every plumber's live location, current job and qualifications, and routes the emergency to whoever can genuinely get there fastest.
Emergencies blow up the booked schedule
Pulling a plumber off a scheduled re-pipe for an urgent call means a second customer gets burned. loTouch reflows the displaced bookings, slots them into real gaps, and notifies those customers with new times — automatically, before they call you.
Quotes that die between the visit and the paperwork
The plumber quotes $1,400 at the kitchen table, then the estimate sits unsent for four days while the customer gets two other prices. Quotes are built and sent from the app on-site, approved digitally, and convert straight to a scheduled job and final invoice.
Curious what drive time costs you? Try the calculator — preset for plumbing→
The loTouch effect
What changes with loTouch
Own 'plumber near me' for every area you serve
Generated landing pages per neighbourhood and service — drain cleaning, water heaters, emergency plumbing — putting your brand on page one where homeowners search, instead of paying a marketplace per lead.
A plumber app built for the truck
Jobs in route order, customer and site history, photos before and after, quote and invoice tools on-site — and the customer gets an 'on the way' text with an arrival window automatically.
Quote-to-cash in one unbroken record
The approved quote becomes the work order becomes the invoice — card payment taken on the spot — and the same record drives the plumber's pay, hourly or commission, with no re-keying.
Your customers book, track and pay in your branded app.
Comparing options? loTouch vs ServiceTitan→
Proven in production
The engine behind loTouch has been running Rockstar Music Central for years
Google page 1
for region + instrument searches across the GTA
$0.90 avg CPC
across 14.6K impressions of supporting paid search
One system
from search result to teacher payroll
FAQ
Questions plumbing companies ask us
How does loTouch prioritize emergencies against booked jobs?
You define the priority rules once. An emergency is routed to the nearest qualified plumber, and any bookings that displacement affects are reflowed into real gaps and re-confirmed with those customers automatically — your dispatcher approves rather than rebuilds.
Can plumbers quote and invoice from the job site?
Yes. The plumber builds the quote in the app at the house, the customer approves on screen or by link, and on completion the same record produces the invoice and takes card payment — the job closes financially before the truck leaves the driveway.
Why not just buy leads from a marketplace?
Marketplace leads are rented demand: you pay per lead, compete on price against four other plumbers, and the platform owns the customer. loTouch builds your own ranking pages for every area and service, so the demand, the brand and the repeat customer are yours.
Does it handle licensing and qualification matching?
Yes. Each plumber's record carries licences, certifications and skills — gas fitting, backflow, hydronic — and jobs requiring a credential only dispatch to plumbers who hold it. You stop relying on the dispatcher remembering who can legally do what.
Does loTouch sync with QuickBooks?
Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.
How does loTouch pricing work?
loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.
Coverage
Available everywhere you operate
Local landing pages, local scheduling, local routing — wherever your teams work.
Canada
Get started
Tell us about your plumbing operation
- 1
Tell us about your operation
Two minutes in the form below — team size, regions, what you run on today.
- 2
See it on your own use case
A walkthrough call, not a sales script.
- 3
Get a scoped proposal
Within days, not months.
- Proven in production — runs a real multi-region business today
- Google page-1 results behind the case study
- A human replies within one business day