Run your Kitchener-Waterloo plumbing business on autopilot

You define the priority rules once. An emergency is routed to the nearest qualified plumber, and any bookings that displacement affects are reflowed into real gaps and re-confirmed with those customers automatically — your dispatcher approves rather than rebuilds.

Yes. The plumber builds the quote in the app at the house, the customer approves on screen or by link, and on completion the same record produces the invoice and takes card payment — the job closes financially before the truck leaves the driveway.

Marketplace leads are rented demand: you pay per lead, compete on price against four other plumbers, and the platform owns the customer. loTouch builds your own ranking pages for every area and service, so the demand, the brand and the repeat customer are yours.

Yes. Each plumber's record carries licences, certifications and skills — gas fitting, backflow, hydronic — and jobs requiring a credential only dispatch to plumbers who hold it. You stop relying on the dispatcher remembering who can legally do what.

Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.

loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.