Solutions
Field service management that generates the demand it dispatches
Field service management software runs the work you already won: scheduling, dispatch, work orders, invoicing. loTouch is FSM with the missing front end — generated landing pages that win local searches and feed bookings straight into the same system that assigns, routes, completes and bills the job. One loop, from the Google search to the payroll line.
You know every customer's gate code by heart, and the whole operation still lives in your head — which is why you haven't taken a real vacation in three years. loTouch moves the operation into one system that wins the search, runs the day and closes the books. Your head gets to do strategy again.
What is field service management software?
Field service management (FSM) software coordinates a mobile workforce: scheduling, dispatch, routing, work orders, customer communication and billing for teams that work at the customer's location. loTouch is FSM with the missing front end — generated landing pages that win local searches and feed bookings straight into the same system that dispatches, completes and bills the job.
In the product
One dashboard. Two apps. The whole loop.
Dispatch sees every provider, every route, every dollar — and your providers and your customers each get an app under your brand.
Capabilities
What loTouch does for you
Demand generation, built in
Most FSM platforms start when the job exists; loTouch starts at the search. Generated landing pages for every area and service rank under your brand, with real-time availability on the page — acquisition isn't an integration, it's the front of the loop.
Scheduling and dispatch by rules
The business-rules engine matches every job to a qualified, available provider in territory, enforces your policies — cancellation windows, buffers, priority tiers — on every booking and change, and leaves dispatchers handling exceptions only.
Travel-time routing and live GPS
Drive time is calculated into every offered slot, the nearest qualified provider gets the work, and a live map shows where everyone actually is — so same-day changes preserve route density instead of destroying it.
Two branded mobile apps
Providers get their day's route, job details, proof capture, on-site quoting and tap payments in one app; customers book, track, message and pay in theirs. Both carry your brand, so every touchpoint builds your business.
Automated messaging at every step
Booking confirmations, on-my-way notices, reschedule alerts and receipts fire automatically by email, SMS and push. Nobody calls the office to ask where the technician is.
The job-driven money loop
A GPS-stamped delivered job drives the invoice, the card-on-file payment and the provider's payroll line from one record — including on-site quotes approved digitally — so the books reconcile themselves.
One system
Built into the whole loop
Field Service Management isn’t a module you bolt on — it’s one segment of the closed loop that runs your operation end to end.
The operation moved out of your head — the morning walk-through is a review, not a rescue.
Scheduling & Dispatch
Every job assigned, routed and confirmed — before a dispatcher touches it
Route Optimization
Denser routes, more jobs per day, the same payroll
Local Customer Acquisition
Own the local searches you currently rent from lead marketplaces
Invoicing, Payments & Payroll
One delivered job drives the invoice, the payment and the payroll line
The whole platform
How the six last-mile problems become one closed loop — from the search result to the payroll line.
Industries
See it for your industry
The same loop, shaped to your industry’s rules — certifications, ratios, storm triggers, session packs.
- Music Lessons
- Pool Cleaning
- Swimming Lessons
- Tutoring
- Landscaping
- Cleaning Services
- Home Care (PSW)
- Plumbing
- Electrical
- HVAC
- Handyman Services
- Pet Services
- Personal Training
- Mobile Car Detailing
- Snow Removal
- Pest Control
- Appliance Repair
- Garage Doors & Locksmiths
- Restoration
- Mobile Healthcare
- Fire & Life Safety Inspections
- Driving Schools
- Junk Removal & Moving
- Window Cleaning & Pressure Washing
- Smart Home & EV Charger Installation
- Mobile Pet Grooming
Proven in production
The engine behind loTouch has been running Rockstar Music Central for years
Google page 1
for region + instrument searches across the GTA
$0.90 avg CPC
across 14.6K impressions of supporting paid search
One system
from search result to teacher payroll
FAQ
Questions operators ask us
What is field service management software used for?
FSM software coordinates everything between a customer's request and a paid, documented job: scheduling, dispatching the right person, routing, communicating with the customer, capturing proof of work, and billing. Any business whose teams work at the customer's location — trades, home services, care, lessons — runs on some version of it.
How is loTouch different from other FSM platforms?
Two ways. First, demand generation is part of the system — generated landing pages per area and service win the local search and feed bookings directly into dispatch, where traditional FSM assumes the customer already found you. Second, loTouch is white-glove custom software shaped to your rules and brand, not a template you adapt to.
What size of business is loTouch for?
Mid-size service businesses scaling from local operator toward multi-region or national — teams that have outgrown the whiteboard-and-spreadsheet stack but don't want to staff an enterprise software project. Each engagement is scoped to your provider count, regions and verticals.
Does it work for any service industry?
If your providers travel to your customers, yes. Fifteen industries have dedicated pages — from plumbing and HVAC to home care, lessons and snow removal — and the rules engine adapts the same loop to each industry's policies: certifications, ratios, storm triggers, session packs.
Does loTouch sync with QuickBooks?
Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.
How does loTouch pricing work?
loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.
Get started
Tell us about your operation
- 1
Tell us about your operation
Two minutes in the form below — team size, regions, what you run on today.
- 2
See it on your own use case
A walkthrough call, not a sales script.
- 3
Get a scoped proposal
Within days, not months.
- Proven in production — runs a real multi-region business today
- Google page-1 results behind the case study
- A human replies within one business day