Solutions
Every job assigned, routed and confirmed — before a dispatcher touches it
Scheduling software that waits for a human to drag jobs around isn't automation — it's a prettier whiteboard. loTouch decides: the rules engine matches every booking to the right provider, checks real drive time before a slot is ever offered, and confirms everyone by SMS, email and push. Your dispatchers stop playing matchmaker and handle only the exceptions.
It's 7:40 AM. A tech just called in sick, two customers rebooked overnight, and the board you taped together last night is wrong again. By 7:41, loTouch has reflowed all of it — every job reassigned to someone qualified, in territory, with time to get there — and everyone affected already knows.
What is scheduling and dispatch software?
Scheduling and dispatch software assigns every incoming job to the right provider automatically — checking qualifications, territory, availability and real drive time before a slot is ever offered. loTouch adds a business-rules engine and automated SMS, email and push messaging, so bookings, reschedules and cancellations follow your policies and everyone affected hears about it instantly.
In the product
Watch the board reflow itself
A cancellation lands and the gap refills by your rules — the 24-hour policy applied, the makeup credit issued, three customers notified by SMS and email before anyone at the office looks up.
Capabilities
What loTouch does for you
Assignment by rules, not by memory
Every provider carries a live profile — qualifications, service territory, working hours, your priority tiers. When a booking lands, the rules engine scores every eligible provider and assigns the best match automatically; dispatchers only touch the exceptions.
Slots checked against real drive time
The calendar never offers a time the route can't honour. Travel time between jobs is calculated before a slot is shown, so back-to-back bookings on opposite sides of the city simply can't happen.
A live dispatch board with GPS
See where every provider actually is, not where the schedule says they should be. Same-day additions, emergencies and reassignments slot into the densest route instead of blowing up the afternoon.
Your policies enforced on every path
Cancellation windows, buffer times, makeup credits, territory limits — encoded once in the business-rules engine. A customer rescheduling online at midnight hits the same rules as a dispatcher moving jobs at noon.
Confirmations nobody has to send
Every state change fires the right message automatically — booking confirmed, provider en route, visit rescheduled — by email, SMS or push, under your brand. The 'where is my technician?' calls stop.
Recurring schedules that hold
Standing bookings keep their provider, day and time as a protected series. One-off changes move a single occurrence without breaking the routine, and billing follows what actually happened.
One system
Built into the whole loop
Scheduling & Dispatch isn’t a module you bolt on — it’s one segment of the closed loop that runs your operation end to end.
The 7 AM scramble, retired — dispatch starts the day reviewing exceptions, not rebuilding the board.
Route Optimization
Denser routes, more jobs per day, the same payroll
Local Customer Acquisition
Own the local searches you currently rent from lead marketplaces
Invoicing, Payments & Payroll
One delivered job drives the invoice, the payment and the payroll line
Field Service Management
Field service management that generates the demand it dispatches
The whole platform
How the six last-mile problems become one closed loop — from the search result to the payroll line.
Industries
See it for your industry
The same loop, shaped to your industry’s rules — certifications, ratios, storm triggers, session packs.
- Music Lessons
- Pool Cleaning
- Swimming Lessons
- Tutoring
- Landscaping
- Cleaning Services
- Home Care (PSW)
- Plumbing
- Electrical
- HVAC
- Handyman Services
- Pet Services
- Personal Training
- Mobile Car Detailing
- Snow Removal
- Pest Control
- Appliance Repair
- Garage Doors & Locksmiths
- Restoration
- Mobile Healthcare
- Fire & Life Safety Inspections
- Driving Schools
- Junk Removal & Moving
- Window Cleaning & Pressure Washing
- Smart Home & EV Charger Installation
- Mobile Pet Grooming
Proven in production
The engine behind loTouch has been running Rockstar Music Central for years
Google page 1
for region + instrument searches across the GTA
$0.90 avg CPC
across 14.6K impressions of supporting paid search
One system
from search result to teacher payroll
FAQ
Questions operators ask us
How is loTouch different from a shared calendar or scheduling app?
A calendar records decisions someone already made. loTouch makes them: it matches each job to a qualified provider with real availability, checks drive time before offering the slot, enforces your policies on every change, and notifies everyone affected — the work a dispatcher does all day, done automatically.
Can it dispatch same-day and emergency work without wrecking the booked schedule?
Yes. Urgent jobs route to the nearest qualified provider by live GPS, and any bookings the displacement affects are reflowed into real gaps and re-confirmed with those customers automatically — your dispatcher approves the plan rather than rebuilding the day by phone.
What happens when a provider calls in sick?
loTouch surfaces qualified, available substitutes for each affected job — respecting territories, certifications and your priority rules — reassigns with one action, and notifies every customer who is coming and when. The morning text-the-whole-staff scramble disappears.
Do customers book directly into the schedule?
Yes. Your landing pages show real-time availability that already accounts for qualifications, territory and drive time, so an online booking lands as a dispatchable job — not a form submission someone has to call back, qualify and re-key.
Does loTouch sync with QuickBooks?
Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.
How does loTouch pricing work?
loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.
Get started
Tell us about your operation
- 1
Tell us about your operation
Two minutes in the form below — team size, regions, what you run on today.
- 2
See it on your own use case
A walkthrough call, not a sales script.
- 3
Get a scoped proposal
Within days, not months.
- Proven in production — runs a real multi-region business today
- Google page-1 results behind the case study
- A human replies within one business day