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Stop being the 7 AM dispatcher. Let AI run the board to your rules.

You shouldn't have to be the first one awake, triaging the day before your coffee's cool. Set your dispatch rules once and the AI runs the board to them — matching every job to the right tech, checking real drive time before a slot is offered, reflowing the sick call, and confirming everyone. You stop being the operator. You start being the owner.

It's 7:40 AM. A tech just called in sick, two customers rebooked overnight, and the board you taped together last night is wrong again. By 7:41, the AI has already reflowed all of it — every job reassigned to someone qualified, in territory, with time to get there — and everyone affected already knows. You haven't touched your coffee.

What is AI scheduling and dispatch software?

AI scheduling and dispatch software assigns every job to the right tech automatically — checking qualifications, territory, availability and real drive time before a slot is ever offered. loTouch lets you set the rules once, then the AI runs the board: bookings, sick-call reflows and cancellations follow your policies, and everyone affected is notified by SMS, email and push without anyone at the office lifting a finger.

In the product

Watch the board reflow itself

A cancellation lands and the gap refills by your rules — the 24-hour policy applied, the makeup credit issued, three customers notified by SMS and email before anyone at the office looks up.

loTouch schedule board: a week grid of teal booked job blocks across five Toronto providers, with an activity panel showing a cancellation auto-refilled — 24h-notice policy applied, makeup credit issued and 3 customers notified by SMS and email

Capabilities

What loTouch does for you

The board runs itself, to your rules

You set the standards once — qualifications, territories, priority tiers, buffer times. After that the AI assigns every booking to the best-matched tech and runs the day to those rules. Your dispatcher reviews exceptions instead of building the board from scratch every morning.

The sick-call reflow you don't have to run

A tech calls in and the AI rebuilds the affected jobs before you've read the text — qualified, available substitutes assigned, territories and certifications respected, every customer re-notified. The morning text-the-whole-staff scramble is gone. You approve, you don't rebuild.

Slots checked against real drive time

The calendar never offers a time the route can't honour. The AI calculates travel between jobs before a slot is shown, so back-to-back bookings on opposite sides of the city simply can't be sold — and the schedule is born clean instead of being rescued every evening.

A live dispatch board with GPS

See where every tech actually is, not where the schedule says they should be. Same-day additions, emergencies and reassignments drop into the densest route automatically instead of blowing up your afternoon and your phone.

Your policies enforced on every path

Cancellation windows, makeup credits, territory limits — set once, applied by the AI everywhere. A customer rescheduling online at midnight hits the same rules as a dispatcher moving jobs at noon. You stop being the one who has to remember.

Confirmations nobody has to send

Every change fires the right message automatically — booking confirmed, tech en route, visit moved — by email, SMS or push, under your brand. The 'where is my technician?' calls stop, and so does the office work of answering them.

One system

Part of the operation the AI runs

Scheduling & Dispatch isn’t a module you bolt on — it’s one part of the operation the AI runs to your standard, from the search result to the payroll line.

Operations coordinator walking the warehouse floor with a clipboard, talking through the day's jobs

The 7 AM scramble, retired — dispatch starts the day reviewing exceptions, not rebuilding the board.

Industries

See it for your industry

The same loop, shaped to your industry’s rules — certifications, ratios, storm triggers, session packs.

Proven in production

The engine behind loTouch has been running Rockstar Music Central for years

Google page 1

for region + instrument searches across the GTA

$0.90 avg CPC

across 14.6K impressions of supporting paid search

One system

from search result to teacher payroll

Read the case study

FAQ

Questions operators ask us

What does the AI actually decide, and what do I still control?

You set the standards — who's qualified for what, your territories, your cancellation policy, your priority tiers. The AI runs the board to those standards: matching jobs, checking drive time, reflowing sick calls, notifying customers. You can run it on full autonomy or keep an approval step on the morning plan. It's your operation, run to your rules — you're just not the one running it by hand anymore.

What happens when a tech calls in sick?

The AI surfaces qualified, available substitutes for each affected job — respecting territories, certifications and your priority rules — reassigns them, and notifies every customer who's coming and when. By the time you've read the sick-day text, the day is already rebuilt and re-confirmed. You review the plan; you don't spend the morning on the phone rebuilding it.

Can it dispatch same-day and emergency work without wrecking the booked schedule?

Yes. Urgent jobs route to the nearest qualified tech by live GPS, and any bookings the displacement affects are reflowed into real gaps and re-confirmed automatically. Your dispatcher approves the plan rather than rebuilding the day by phone — the kind of disruption that used to eat an afternoon is handled before you've noticed it.

Do customers book directly into the schedule?

Yes. Your landing pages show real-time availability that already accounts for qualifications, territory and drive time, so an online booking lands as a dispatchable job — not a form submission someone has to call back, qualify and re-key. The customer books themselves into a slot the AI already knows you can honour.

Does loTouch sync with QuickBooks?

Yes — invoices, payments and payroll records sync to QuickBooks, so your accountant keeps their system and you keep one source of truth. Job data stays exportable; loTouch is built to feed your books, not trap your data.

How does loTouch pricing work?

loTouch pricing is public: implementation from $3,500 one-time and a platform license from $400/mo, sized by team (1–10, 11–25 or 26–60 field providers), plus $40 per provider per month — office and manager seats are free, and end customers are free and unlimited. Payments run at standard processor rates plus a platform fee under 1% on card-on-file volume. See lotouch.ca/pricing for the full model and an instant estimator.

Get started

Tell us about your operation

  1. 1

    Tell us about your operation

    Two minutes in the form below — team size, regions, what you run on today.

  2. 2

    See it on your own use case

    A walkthrough call, not a sales script.

  3. 3

    Get a scoped proposal

    Within days, not months.

No spam, no sales sequence — a human reads this and replies within one business day.

  • Proven in production — runs a real multi-region business today
  • Google page-1 results behind the case study
  • A human replies within one business day